Your data,
kept clear.

Collection of information

Information you provide to us

• To create an account in Quality Goldfish, you need to provide us with your username, email, and password.
• To personalise your account, you can provide your username, full name, profile picture, phone number, location name, and information about you.

Information created when you use safety features

• When you report content or a user, we store the reason you chose, the explanation you wrote, a reference to what you reported, the time of the report, and the fact that you are the person who reported it.
• When you block another user, we store the pair of accounts involved so that the block can be applied. This list belongs to your account.

Information we collect automatically

• Usage data, including information about how you use our app and interact with our content.
• Device information, such as your device type and operating system.

How we use your information

We use the information we collect to:

• Identify the user's use of the services provided by Quality Goldfish.
• Let fellow users in Quality Goldfish communicate with each other and view information about fellow users.
• Review reports submitted by users and enforce our terms and conditions.
• Apply the blocks you have set, so that a user you blocked cannot interact with you.
• Improve our app's functionality and performance.

How we store your information

We store your personal information using industry-standard security measures to protect against unauthorised access, use, or disclosure.

Report records are kept for 12 months; see Reports and blocking.

Reports and blocking

What we keep about a report

• A report stores the type of thing reported and a reference to it, the reason code, your written explanation, your account id as the reporter, the time, and the status of the report.
• For a reported chat message we store a reference to the message — the message text itself is not copied into the report.
• We keep report records for 12 months from the time the report is made, whether or not the report led to any action. After that the records may be archived.

What the reported user sees

• We never disclose who reported them. The identity of a reporter is not shown in the app, in notifications, or in any message a reported user receives.

Blocking

• Your list of blocked users is visible only to you, on the Blocked Users page. A user is not notified when you block or unblock them.
• Unblocking removes the block record. Blocking does not delete messages, comments, or bids that already exist.

Third-party services

We may use third-party services to collect or analyse data, such as ad networks or analytics providers. These services may have access to some of your personal information.

Your rights

You have the right to:

• Access and review the personal information we have collected about you.
• Request that we delete any personal information we have collected about you.

Changes to this policy

We may update our privacy policy from time to time. Any changes we make will be reflected in this document.